Call recording for
transparent business

Record calls without additional software.
Control your quality of service, analyze
customers’ needs and train employees to form
the perfect sales pitch
Book a 15 minute Demo
Call recording for transparent business communication

Automatically record all of your
business calls

Save Incoming <br /> &  Outgoing Calls

Save Incoming
& Outgoing Calls

Download <br /> & Play Back

& Play Back

On any <br /> device

On any

Unlimited recording <br /> storage

Unlimited recording

Learn valuable information to improve
your business processes

Monitor & review your voice communications

Stop taking notes by hand and missing valuable information, make your business more efficient and close deals.

When calls are recorded and analyzed, the chances of information being leaked is greatly reduced.

Every conversation can be tracked down to a specific time, word, subject or issue. Your business can experience complete transparency and accuracy.

Monitor & review your voice communications
Learn how your clients are treated

Call recording is a great tool to make sure all of your voice communications are being handled properly.

Monitor the interactions between customers and employees to know what your team members are saying to clients.

Team leads can analyze call records to improve the quality of customer service and the performance of support and sales teams. Сonversation review helps to ensure your agents maintain the highest level of customer service standards for your company.

Learn how your clients are treated
Improve employees’ performance

Get the most out of your customer conversations by reviewing your team’s calls.

Engage your team in exciting coaching sessions using previously recorded conversations to collectively identify key areas of improvement and create tips for better performance. Provide valuable feedback and reduce common mistakes.

Make your new or existing agents listen to successful pitches and repeat those same strategies that have proven to be successful.

Improve employees’ performance
Speak directly to your customer pain points

A customer call is a valuable resource for your marketing and product development departments.

Analyze recorded calls to find deep insights, modify your product or service and reshape ad campaigns relying on data-based decisions.

As long as your marketing team regularly listens to customer feedback, they will be armed with the information to effectively pitch to your target audience.

Speak directly to your customer pain points
Assist with customers complaints

In every business, there are always going to be misunderstandings between employees and customers. Having call records stored can be vital to providing an appropriate solution.

By listening to call recordings, you can figure out where exactly conflict arose and what was said by the caller and agent.

Identify communication patterns that damage your business reputation and train employees to ensure these issues never happen again.

Assist with customers complaints

Ensure you never miss important
details shared during calls

The best business calling experience

Outbound or inbound calls from any device: Computer, tablet, mobile phone or VoIP-phone. Have all of your calls logged in your CallGear account.

The best business calling experience

Recall every detail

A sales or customer support agent deals with hundreds of customers every day which often leads to forgetting certain details. Playing back conversations helps to refresh memory and gather relevant information about the client.

Synchronize all calls with your CRM

Play recordings back anytime from your call logs in your CallGear account or within your CRM client card. Your agents will always have access to conversations with that specific customer.

Integrations at the click of a button

CallGear is easy to integrate with the biggest tools on the market, add call recording and all of our other features directly into your CRM or helpdesk.

Common Questions About Call Recordings

Is call recording legal?

It is legal to record business-related phone call activity, such as your sales managers’ conversations with your customers, when both parties have agreed to have their phone calls recorded.

More amazing features for your
business to use with call recording

More amazing features for your
business to use with call recording

Whisper Messages
Whisper Messages
Learn important data about a caller before a call is connected
Learn More
Statistics and Reporting
Statistics and Reporting
Make data-based decisions and improve inbound call management
Learn More
Call logs
Call logs
View the history of all of your business communications in detail
Learn More
Call Notifications
Call Notifications
Get missed call alerts directly to your email inbox or within CRM
Learn More

Fill out this form to explore all of our features and get a full product demo

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