Virtual telephony inside of your CRM
CallGear is a virtual business telephony with advanced marketing and sales solutions
Transparent, scalable communication system
CallGear makes your call processes smooth and transparent. Get a 360-degree view of your business processes on our automated dashboards.
Business gets a complete picture of all calls both inbound from customers, and outbound from your agents.
Easy integration with your CRM
Get an irreplaceable business sales tool by linking your telephony and CRM into a single system.
Collect the entire history of communication with a client in a contact card. Get inbound call notifications and recall previous interactions quickly. Call clients directly from your CRM.
Use our open API if you need to exchange data with a highly specialized software.
Smart calls distribution
Automatically greet a caller, provide information, and suggest a further conversation scenario.
Customizable scenarios save time for both your business, and the caller and allow you to correctly distribute traffic to the right department or emloyee.
Detailed statistics of agent performances
Our clients usually have a lot of sales agents. To monitor their performance quickly, they need accurate easy-to-use reporting.
We provide all information about your phone calls in one window. View a clear picture of how many calls your agent makes, how much time they spend on the line, and how many incoming calls they miss. CallGear answers any question you have about your phone calls.
Moreover, you can set clear, measurable KPIs for your employees. With accurate call data, you can motivate your team and push them in the right direction.