Cloud Phone System
(PBX) for Businesses
in the UAE
Take full control of your inbound communications: no missed calls,
balanced team workload, and complete visibility across every
customer interaction.
balanced team workload, and complete visibility across every
customer interaction.
Benefits
01
Fewer Missed Inquiries
All calls are automatically routed and logged
02
Faster Response Times
Control response speed and queue flow to reply to every customer on time
03
Team Transparency
See exactly who handles each inquiry and how it’s processed
04
Quality Control
Call recordings, transcripts, and conversation analytics
Who Is a Cloud PBX Right For
Real Estate
Lead tracking and full visibility of client conversations with call recordings
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All Cloud PBX Features
in One System
Call Routing Scenarios
Set up rules for incoming calls and connect customers to the right person instantly
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Call Queues
Never lose a call when your team is busy — place customers in a queue and respond as soon as an agent is available
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Call Notifications
Get notified about incoming and missed calls via email or directly in your CRM
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Speech Analytics
Convert calls into text and review conversations faster without listening to every recording
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Voice Greetings
Use automated greetings to guide callers and share key information while they wait
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Analytics & Reports
Make decisions based on real data: track performance, monitor KPIs, and optimize your team’s efficiency
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Take Full Control with CallGear
Calls
Calls history
IVR
KPI
Seamless CRM Integration
All calls are automatically logged in your CRM including recordings, statuses, and full customer interaction history. Integrates with
No manual data entry required
Call recordings are automatically stored in your CRM
Sales and support analytics in one system
Track performance across multiple channels
How It Works
Your main business number and internal extensions connect your entire team into one system
Incoming calls follow your setup flow: greeting → IVR → routing → queues
Outgoing calls are handled through the same PBX system
If all agents are busy, callers are placed in a queue or offered a callback
Call recordings and logs are saved instantly for quality control and reporting
Supervisors monitor everything in real time: queues, agent availability, and call flow
Prices
FAQ
What Is a Cloud PBX?
A cloud PBX is a call management system that runs over the internet. No hardware, no wiring, no on-site setup required. It connects via SIP trunks from licensed telecom providers — so you can manage all your calls through a single, flexible system.
Who Needs a Cloud PBX?
A cloud PBX is a fit for any business that communicates with customers by phone from small teams to large call centers. It’s the right solution for companies that want full visibility into team performance, control KPIs, and improve service quality without investing in expensive hardware.
How Fast Can You Get Started?
Your cloud PBX can be up and running within hours after connecting numbers from a local provider. The CallGear team sets up your workspace for your business needs, and new agents can be added in minutes — no technical support required.
What Equipment Do You Need?
No special hardware is required. All you need is an internet connection and any device just a computer, laptop, smartphone, or tablet. If needed, you can also connect SIP phones.
Can Multiple Employees Use the Same Number?
Yes. A number from your local provider can be connected to an unlimited number of employees. They can all make and receive calls using the same number presenting a single, professional identity for your business.
How Long Are Call Recordings Stored?
Unlimited. CallGear provides unlimited call recording storage at no extra cost. You can access, review, and analyze conversations anytime you need.
How Does Setup Work in the UAE?
The system connects via SIP trunks from licensed telecom providers. After that, call flows and integrations are configured — so everything works exactly the way your business needs.
Which CRM Systems Does CallGear Integrate With?
CallGear integrates with HubSpot, Zoho, Kommo (amoCRM), Pipedrive, Leadsquared, Bitrix24, Odoo, and more. Once connected, you can make calls directly from your CRM, and every interaction is automatically logged in the customer profile. An open API is also available for custom integrations.
Get Started with CallGear Cloud PBX
We’ll show you where you’re losing leads —
and how it impacts your revenue.
Walk you through the system and build a setup
tailored to your business.
Get a Demo
After completing the form, a CallGear representative will contact you and answer any questions you may have.
You can also agree on a convenient time for a web demo of our service.
You can also agree on a convenient time for a web demo of our service.
Question 1/3
Please answer these questions so that we can provide you with a more personalized offer.
Choose the number of employees who will use telephony
Question 2/3
Choose the industry in which your company operates
Question 3/3
Choose your CRM
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