Call Notifications is a tool that allows you to receive information about calls through SMS or Email immediately after the call ends. Our advanced ‘http notifications’ option can transmit data to any IT system within your business.
Set up notifications that YOU need. What should be the notification trigger and through what communication channels?
Set up notifications for any of the following events:
Set up notifications for any of the following events:
Scenarios for using Call Notifications:
Receive recordings of conversations with specific managers
Has a new manager been added to the team?
Receive recordings of their conversations by email or SMS immediately after their call ends. Give real-time feedback to your new employee.
Set up missed call notifications
What happens to calls that were not answered the first time around?
Have the option to call a lead or customer back immediately, transfer to a different department, or schedule a time to call back later.
Retrieve tagged conversation recordings
Was there a negative conversation with a client that needs more attention?
Set up a notification for any call with a “Negative” tag and receive these conversations in seconds.
Receive call recordings from priority (VIP) clients
Do you have important clients that require a specialized approach or a greater level of attention?
Set up a notification for your VIP clients to ensure that they are being properly taken care of.
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After completing the form, a CallGear representative will contact you and answer any questions you may have. You can also agree on a convenient time for a web demo of our service.
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