Make calls simple and easy with a virtual business phone system

Create a local and professional presence over the
phone. Stay connected with your customers all over the world
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Make calls simple and easy with a virtual business phone system

CallGear Virtual Telephony — your most efficient and capable automated call handler

Gain access in real time to <br /> employee activity reports

Gain access in real time to
employee activity reports

Train employees based on call <br />records of the most effective <br /> sales pitches

Train employees based on call
records of the most effective
sales pitches

Use a single telephone service <br />provider across every country <br /> you do business

Use a single telephone service
provider across every country
you do business

Process landline calls wherever you are, even on the go

Process landline calls wherever
you are, even on the go

Stay in touch with international  visitors by displaying their local number on your site

Stay in touch with international
visitors by displaying their local
number on your site

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Make calls from your CRM and
automatically exchange call
data

video

Set up and instantly be ready
for business

1
Launch a phone line in any country or region without leaving your office
2
CallGear Support creates your account with all the preferences your business needs
3
Add users and start calling. Deploy new agents in minutes
4
Monitor your managers’ performance on simple dashboards
5
Take your relationships with customers to a whole new level

A bundle of features in every plan

Call Recording Call Recording
Record and analyze every telephone conversation to better understand customers
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Call Scenarios Call Scenarios
Set rules and scenarios for inbound calls. Connect your caller to the right person in the right department
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Voice Menu (IVR) Voice Menu (IVR)
Greet your customers with a pre-recorded welcome message and navigate your call flow
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Queue Management Queue Management
Don’t miss calls because all operators are busy. Put your customers in a queue and attend to them as soon as an operator is available
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Call Notifications Call Notifications
Set up notifications for any call that come to your business. Get missed call alerts directly to your email inbox or within CRM
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Speech Analytics Speech Analytics
Convert your calls from voice to text. Save time on conversation analysis by skimming through dialogue transcriptions instead of listening
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Voice Greetings Voice Greetings
Automatically greet an inbound caller and provide any information necessary before speaking to an operator
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Call Logs Call Logs
Store all necessary information about every single phone call. Have real time access to important information
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Statistics and Reporting Statistics and Reporting
Review activity reports on your employees. Learn important metrics in simple, easy-to-use dashboards
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More features

Common questions about Virtual Business
Telephony

What is a virtual pbx system?

Virtual PBX (VPBX) is a call management system that offers multiple helpful communication features and works entirely over the Internet. The system does not require physical equipment, cabling, or onsite installation.

A virtual hosted pbx is a perfect solution for smaller organizations that cannot afford to invest in expensive hardware or hire qualified IT staff, but still want to stay connected with their customers and sound professional over the phone. A Virtual PBX makes the work of your employees completely transparent, so your business can discover the most effective sales strategies and increase revenue.

A VPBX system operates via the Internet and can be all set up and ready to run within a few hours.

Why use CallGear Virtual PBX solution?

All of the above mentioned features and more can be found in the Virtual Pbx Voip solution by CallGear. This capable call management tool allows effective handling and organizing of business calls from customers and makes the work of your employees across every department smooth and transparent.

Using the CallGear virtual PBX system, you can record and analyze all conversations with your clients, improve your customer service, streamline your call flow, monitor the work of your sales managers, and make sure everyone is working hard to achieve their KPIs.

Ready to make your business
communications clear & simple?