Whisper Messages provide you with data on a caller before the call even begins

Learn important information about the caller: which ad reeled them in, and which product or service they are most interested in
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Whisper Messages provide you with data on a caller before the call even begins

Whisper Message is a short text-to-speech announcement that the person answering the phone hears before they’re connected to the caller

Whisper Messages — A Feature That
Helps Businesses Thrive

Get insights before <br /> the call begins

Get insights before
the call begins

Answer calls professionally

Answer calls professionally

Facilitate better <br /> sales conversations

Facilitate better
sales conversations

Satisfy your <br /> customers' needs

Satisfy your
customers' needs

Enhance call handling practices

Identify where the call is coming from

Each whisper message you create is fully customizable, no matter if your campaign is online or offline. Include information like the marketing campaign, ad, or PPC keywords the caller used to find you. For example, “You have a call from Google, key word: rent a supercar in Dubai”

Separate your personal and business calls

Educate yourself on the caller, then answer professionally.

Reduce stress for your call agents

Brief messages can help sales teams figure out how to better tailor their sales techniques to increase the chances of converting leads into customers

Optimize your call time

Steer the conversation to pique the interest of a lead from the very first minute of the conversation.

Knowing what a caller needs before they even get connected to an agent will help your business appear more professional, well-informed, and thoughtful of the customer’s time

Common questions about
Whisper Messages

What are whisper messages?

Whisper messaging is a useful piece of virtual PBX that allows your customer service reps and sales managers to collect valuable insights on the caller before they pick up the phone. The whisper message feature will provide your agents with essential information on the call source, the marketing channel that brought the lead to you, and even which keyword triggered the call, making the direction of the call easier to predict and helping your reps do their jobs more effectively.

What will the caller hear when I answer the phone?

The caller will hear your Welcome Greeting, followed by a ringing tone.

Do you have to do call whispering on every phone number that comes in?

No, you can customize receiving whisper messages only when they are relevant.

More amazing features for your
business to use with Whisper

More amazing features for your
business to use with Whisper

Call Notifications
Call Notifications
Get missed call alerts directly to your email inbox or within CRM
Learn More
Statistics and Reporting
Statistics and Reporting
Make data-based decisions and improve inbound call management
Learn More
Voice Menu (IVR)
Voice Menu (IVR)
Pre-recorded voice messages to welcome and navigate a caller
Learn More
Preferred Agent
Preferred Agent
Route calls to the agent on your team who last dealt with a particular caller
Learn More

Fill out this form to explore all of our features and get a full product demo

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