Organize every web form
inquiry and incoming call
in your dashboard

Get a complete picture of how your marketing
channels and communication systems are
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Organize every web form inquiry and incoming call in your dashboard

Analyze tagged calls to learn about your customers, employees, ad campaigns, and products

What is Tagging used for?

Assessing the quality <br /> of inquiries and calls

Assessing the quality
of inquiries and calls

Monitoring the work of <br /> employees and call scenarios

Monitoring the work of
employees and call scenarios

Segmenting your customer <br />base

Segmenting your customer

Quickly improve your strategy
when sales

If the phone keeps ringing but your managers can’t close the deal, then something needs to be changed. No matter what the problem is, tagging and analyzing calls will help you solve it.

Tag analysis can help identify the problem at an early stage and reduce the cost of fixing it.

If you tag successful conversions and listen to those conversations, you can use those sales pitches to train employees and close more deals.

If your product is flawed or a customer service aspect needs work, you can bring that to your team internally and make necessary changes.

tagging in your
business with

You can quickly implement end-to-end analytics linking the CallGear service to your CRM.

For example, every hour the system can compare incoming calls and website forms with data from your CRM. If there is a match, then that customer in the CallGear account would be marked with one of the tags, e.g. “Lead”, “Demand Generation”, “Prospect” or another tag in the pipeline that your sales department assigns to customers.

After that, you can supplement it in your BI, or any other analytics system, with direct data from the CallGear account.

More amazing features for your business
to use with tagging

Voice Menu (IVR)
Voice Menu (IVR)
Pre-recorded voice messages to welcome and navigate a caller
Learn More
CRM Integration
CRM Integration
Link your VPBX and CRM into a single system
Learn More
Call logs
Call logs
View the history of all of your business communications in detail
Learn More
Virtual numbers
Virtual numbers
Get numbers for more than 70 destinations worldwide
Learn More

Fill out this form to explore all of our features and get a full product demo

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