More amazing features for your business
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Virtual PBX
Call Recording
Listen and download any conversation in your personal account
Speech Analytics
Receive complete call transcripts and tag any business call to be organized
Virtual Numbers
Get numbers you need for more than 70 destinations worldwide
Voice Menu (IVR)
Pre-recorded voice messages to welcome and navigate a caller
Whisper Messages
Learn important data about a caller before a call is connected
Voice Greetings
Greet a caller with an engaging automated voice message
Voicemail
Handle all calls even outside of business hours
Responsible Agent
Route the most valuable clients to the personal agent
Preferred Agent
Route calls to the agent on your team who last dealt with a particular caller
Call Notifications
Get missed call alerts directly to your email inbox or within your CRM
Statistics and Reporting
Make data-based desicions and evaluate agent performance
Call Scenarios
Connect callers with the right employees or departments
Queue Management
Optimize your call queues with custom rules or sequenced call forwarding
Call logs
View the history of all your business communication in detail
CRM Integration
Link your VPBX and CRM into a single system
Text communications
Operator's Workspace
Manage all text communications and respond quickly from a unified system
Supervisor’s Workspace
Monitor team performance and ensure service quality in real time
Omnichannel Integration
Connect WhatsApp, Telegram, and other platforms for seamless management
Chat Analytics
Track chat performance metrics to improve response times and team efficiency
Chat History
Securely store and access all chat data, ensuring it cannot be deleted
Web Chat Bot
Automate interactions to pre-qualify leads and connect them to live agents
Inbound Analytics
Call Tracking
Discover which of your marketing channels bring in the most leads
Form Tracking
Collect all contact or request information in one window
Inbound Notifications
Set up notifications about all important events by Email or SMS
Tagging
Organize calls and inquiries in categories based on your needs
SmartScoring
Automatically tag incoming calls and requests by keywords
API
Facilitate the integration of virtual telephony with any other software
Analytics Reports
Make data-based decisions and improve inbound call management
Integrations
Sync virtual telephony with sales, marketing and analytics services
Lead Generation Tools
CallBack for Missed Calls
Automatically call your customers back and reduce missed calls number
Webform Auto CallBack
Call potential leads who filled out a website form in 30 seconds
Lead Generator
Capture your lead’s attention according to visitor scenarios
CallBack Widget
Give your visitors an easy-to-use form to schedule a conversation