Why businesses choose 3CX on AWS
Today’s businesses need a phone system that works reliably, integrates with CRM platforms, and provides full control over sales. One of the popular options is hosting 3CX on AWS. In this article, we’ll break down what it is, how it benefits your company, and why many organizations are switching to alternatives.
TL;DR
- 3CX on AWS delivers an IP telephony solution with flexible configuration on Amazon Cloud.
- AWS ensures security, scalability, and high availability.
- CallGear offers next-generation cloud telephony that can fully replace 3CX while adding omnichannel capabilities.
What is 3CX on AWS?
3CX is a software-based VoIP PBX that supports SIP telephony, CRM integrations, and advanced call routing. Deploying 3CX on AWS allows businesses to:
- Connect from anywhere in the world
- Maintain a high level of data security
- Scale the system quickly without buying physical servers
Example: A company opening multiple branches across countries can easily add new users and lines using cloud-based 3CX on AWS, without the cost of hardware.
Why run 3CX on AWS?
Hosting 3CX on AWS gives businesses:
- Reliability: AWS data centers deliver high SLAs and redundancy
- Scalability: Easily scale resources as your team grows
- Automatic updates: No manual IT involvement
- Cost efficiency: Pay only for the resources you actually use
- Security: Certified compliance, encryption, and global standards
Key Advantages of AWS 3CX
- No physical hardware required
- Access via web, mobile app, or IP desk phone
- CRM integrations (HubSpot, Bitrix24, Salesforce)
- Backup and monitoring options
Regional considerations (MENA)
For companies in the UAE, Saudi Arabia, and Qatar, key factors include:
- Compliance with TDRA and local regulations
- Low latency thanks to regional AWS data centers
- Full Arabic language support and RTL interface
- Integration with local CRM and PMS systems
AWS 3CX addresses some of these needs but still requires setup and licensing.
The alternative: CallGear
CallGear is a ready-to-use cloud telephony platform that can fully replace AWS 3CX. Unlike 3CX, CallGear:
- Requires no AWS deployment – it’s ready to use instantly
- Combines calls, chat, and messaging in one platform
- Offers advanced analytics and call tracking
- Meets all MENA compliance requirements (TDRA, RTL support, local data centers)
- Provides an intuitive web interface without IT overhead
Comparison: 3CX on AWS vs CallGear
| Feature | 3CX on AWS | CallGear |
| Deployment | On AWS | Ready SaaS cloud |
| Analytics | Basic | Advanced, with call tracking |
| Omnichannel | Voice only | Voice + messaging + chat |
| Localization | General | Full MENA support, TDRA |
| Pricing | AWS + 3CX license | One plan, no hidden costs |
