Route your inbound calls effortlessly with Interactive
Voice Response (IVR)

Save everyone’s time by automatically distributing incoming calls to the right user or department
Free Demo An active UAE business license and physical presence required.
Route your inbound calls effortlessly with Interactive Voice Response (IVR) Route your inbound calls effortlessly with Interactive Voice Response (IVR)

Build straightforward call flows with IVR

No putting callers on hold
No putting callers on hold
Easy to configure and customize
Easy to configure and customize
Personalized greetings
Multilingual menus
Multilingual
menus

Simplify the call-processing experience

Convey a professional tone over the phone

CallGear IVR allows you to use pre-recorded personalized messages such as greetings and prompts to provide your customers with a more unique and memorable phone call experience.

Convey a professional tone over the phone
Introduce yourself to new customers

Your IVR messages can provide plenty of useful information about your business. Use the technology to inform clients about your business hours or announce an upcoming special offer that is too good to miss!

Introduce yourself to new customers
Сonnect your clients to the right people

Routing calls can help reduce transfers, minimize the number of missed or dropped calls, and avoid the confusion associated with a call ending up in the wrong department.

Сonnect your clients to the right people

Meet the needs of any business

Process landline calls even on the go
Take and make calls on the computer, laptop, tablet, VoIP phone
or mobile phone. Receive calls on three devices at the same time
Empower remote
teams with
access to useful
features
Configure your IVR in real time
Create multi-level IVR menus and route calls to groups, queues,
users, voicemail, on-hold music, or external phone numbers.
Forward calls to a new employee or to an outsourced call center
during busy days
Easily integrate your telephony with
apps to streamline customer
interactions
Be available 24/7
Stay informed on any missed calls and be reachable even outside of business hours
Turn website visitors into sales
calls, instantly
Respond to your marketing leads back within
30 seconds using our website widgets

Choose your plan and upgrade as you grow

Starter
AED 710 / month
3 user licences
Get Started
Pro
AED 1125 / month
8 user licences
Get Started
Elite
AED 2500 / month
25 user licences
Get Started
Dubai VIP
AED 4800 / month
60 user licences
Get Started

A bundle of features in every plan

Call Recording
Dashboards
VoiceMail
Call History (Logs)
Voice Menu (IVR)
Call Scenarios
Statistics & Reporting
Learn more
To explore more options, leave a request
Combine the best of traditional landlines
Security Quality Clarity
With the benefits of today's web applications
Mobility & Flexibility

We provide a service you can rely on

"
We improved capturing client requests and complaints by 14% and reduced the number of lost calls by 23% within 90 days.
"
Moving leads and calls to Callgear gave management a peace of mind against any unethical practices.
"
Optimizing call scenarios and individual IVR system settings according to set schedules reduced the number of missed calls significantly.
"
We moved our call center to another country and reduced our communication bill by 30%.

Our team is always willing to help you

Brigita
Operations manager
Shinar
Sales Manager
Ali
Sales Manager
Andrew
Business Development Manager
Paul
Partner Network Manager
Kristina
VIP Account Manager
Mohamed
Customer Support
George
General Manager
Aizada
Customer Support
Max
Business Development Manager
Argie
Customer Support
Valerie
Head of Tech Support
Shayne
Customer Support
Anna
Sales Manager
Kirill
Head of Product

Leave a request to get expert advice

If you’re interested in testing out these features or have any questions, we’d be happy to hop on a demo and show you how it works.
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