Automatically record all of your
business calls
& Play Back
device
Learn valuable information to improve
your business processes
Monitor & review your voice communications
Stop taking notes by hand and missing valuable information. When calls are recorded and analyzed, the chances of information being leaked is greatly reduced.
Every conversation can be tracked down to a specific time, word, subject or issue. Your business can experience complete transparency and accuracy.
Learn how your clients are treated
Call recording is a great tool to make sure all of your voice communications are being handled properly.
Team leads can analyze call records to improve the quality of customer service and the performance of support and sales teams. Сonversation review helps to ensure your agents maintain the highest level of customer service standards for your company.
Improve employees’ performance
Engage your team in exciting coaching sessions using previously recorded conversations to collectively identify key areas of improvement and create tips for better performance. Provide valuable feedback and reduce common mistakes.
Make your new or existing agents listen to successful pitches and repeat those same strategies that have proven to be successful.
Speak directly to your customer pain points
A customer call is a valuable resource for your marketing and product development departments.
Analyze recorded calls to find deep insights, modify your product or service and reshape ad campaigns relying on data-based decisions.
Assist with customers complaints
In every business, there are always going to be misunderstandings between employees and customers. Having call records stored can be vital to providing an appropriate solution.
Identify communication patterns that damage your business reputation and train employees to ensure these issues never happen again.
Ensure you never miss important details
shared during calls
or mobile phone. Receive calls on three devices at the same time
teams with
access to useful
features
apps to streamline customer
interactions
calls, instantly
within 30 seconds using our website
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