monitor staff performance
in real time with our all-in-one communication solution
track and analyze all interactions in one place — calls, chats, WhatsApp messages, and inquiries from websites and ads — ensuring your employees close more deals
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trusted by over 200 businesses and organizations in the UAE
based on our clients’ research in Dubai, over 54% of potential leads are lost forever
never
picked up
called back
picked up
called back
here's why
slow processing of inbound interactions
delayed responses cause potential clients to lose interest or find other options
handling multiple communication channels
agents lose messages while juggling calls, WhatsApp, online chats, website, and social media inquiries
poor lead qualification and lack of oversight
leads are not called back or followed up due to lost notes and lack of notifications
honest employees’ mistakes or poor job performance
manual supervision is inefficient when agents erase call history and messages on their personal devices
never miss a lead again
receive inbound calls and inquiries in your CRM and directly click to call back
get notifications for missed calls and unanswered chats if they are not addressed promptly
join agents’ calls to provide live coaching and training assistance
securely store all agents’ interactions, including WhatsApp messages, in one workspace where they cannot be deleted
monitor performance in real time
ai call assessment
supervisor's workspace
performance reports
call volume reports
a bundle of features in every plan
team
Argie
customer support
Ali
solution expert
Kirill
head of product
George
general manager
Kristina
VIP account manager
Kirill
head of the RE dep.
Shayne
customer support
Anna
head of sales
leave a request
to get expert advice
leave a request
to get expert advice