Supercharge your telephony
Process landline calls on the go
Take and make calls on the computer, laptop, tablet, VoIP phone
or mobile phone. Receive calls on three devices at the same time
or mobile phone. Receive calls on three devices at the same time
Empower remote
teams with
access to useful
features
teams with
access to useful
features
Make your call processes smooth and transparent
Our automated dashboards are an excellent solution to remote sales forces and call centers. Get a 360-degree view of your business processes
Integrate CRM systems and other apps
to streamline customer interactions
to streamline customer interactions
Be available 24/7
Stay informed on any missed calls and be reachable even outside of business hours
Turn website visitors into sales
calls, instantly
calls, instantly
Take control of missed calls and
respond to your marketing leads back
within 30 seconds
respond to your marketing leads back
within 30 seconds
Fill out this form to get a full product demo of our services
Smart Calling Management
1
Launch a phone line in any country or region without leaving your office
2
Streamline call flows and set KPI’s to specific departments & employees
3
Monitor your managers’ performance on simple dashboards
4
Train employees based on call records of the most effective sales pitches
5
Take your relationships with customers to a whole new level
Smart Calling Management
1
Launch a phone line in any country or region without leaving your office
2
Streamline call flows and set KPI’s to specific departments & employees
3
Monitor your managers’ performance on simple dashboards
4
Train employees based on call records of the most effective sales pitches
5
Take your relationships with customers to a whole new level
Choose your plan and upgrade as you grow
FAQ
Is call recording legal?
It is legal to record business-related phone call activity, such as your sales managers’ conversations with your customers, when both parties have agreed to have their phone calls recorded.
Why should I integrate my CRM with CallGear?
Integrating your CRM with CallGear keeps all call recordings, history, and interactions in one place, allowing you to make and receive calls without leaving the platform. This improves sales, customer service, and workflow efficiency, while the open API ensures seamless integration with any IT system.
What is an IVR system by CallGear?
Voice Menu (IVR, Interactive Voice Response) is a system of pre-recorded voice messages that can be customized to any business. A caller will hear a welcome message from your company and a series of options to choose from. A specific choice is made on their phone keypad.
After they choose, the conversation will continue depending on the scenario your company pre-configured in the system. For example, in most cases, the caller will be connected to a sales or customer support team member.
After they choose, the conversation will continue depending on the scenario your company pre-configured in the system. For example, in most cases, the caller will be connected to a sales or customer support team member.
What is a call log?
Call logs are records of inbound and outbound calls along with detailed information on each. Aside from the recording of the call itself, a typical customer call log will contain data on the caller’s name and phone number, call date and time, duration of the call, call routing info, the total number of calls made by the caller to your company, any messages they may have left, etc.
What is call statistics?
Statistics and Reporting are a set of tools that allow you to get in-depth data on every phone call to and from your business. Get detailed information using parameters like: “operator name,” “customer phone number,” “date of call,” “call duration,” “call status: received or missed,” etc., whatever is important to you.
Any phone call can be listened to or downloaded for further observation. Track calls for a specific employee or for the entire office. Make informed business decisions regarding sales pitches, customer service, and much more.
Any phone call can be listened to or downloaded for further observation. Track calls for a specific employee or for the entire office. Make informed business decisions regarding sales pitches, customer service, and much more.
Why should businesses use CallGear’s call reporting functionality?
By utilizing this robust set of tools, you will get quick and easy access to tons of useful information on each business call made to and from your company. Based on the data included in VPBX flash call reports by CallGear, you can get a better understanding of how well your business is performing, how efficient your managers are, and how motivated your customers are.
The use of the CallGear software will also provide relevant insights into your customers’ most frequent phone call behaviors – information that can help you optimize your call center scenarios and staff training practices.
The use of the CallGear software will also provide relevant insights into your customers’ most frequent phone call behaviors – information that can help you optimize your call center scenarios and staff training practices.
A bundle of features in every plan
Call Recording
Dashboards
VoiceMail
Call History (Logs)
Voice Menu (IVR)
Call Scenarios
Statistics & Reporting
Learn more
To explore more options, leave a request
Combine the best of traditional landlines
Security Quality Clarity
With the benefits of today's web applications
Mobility & Flexibility
Traditional
phone system
phone system
Virtual
phone system
phone system
Traditional phone system
Obligatory physical equipment
and wires
and wires
Needs office
for phone lines
for phone lines
Calls from the office only
One line — one user
Needs a specialist to configure and
maintain
maintain
No additional features
High cost of calls
Adding or changing phone
numbers is very difficult
numbers is very difficult
Virtual phone system
Only Internet connection
is required
is required
A laptop or smartphone is enough
for calls
for calls
Call anytime, anywhere
Multichannel lines for many users
We manage your phone system for you
24/7
24/7
More than 12 additional features
and integration options
and integration options
Best price for calls all over the world
Easily add and change phone numbers at
any time
any time
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