Virtual PBX Integration allows you to synchronize your CRM system and the CallGear virtual telephony platform in just a few clicks.
By connecting CRM and telephony, you increase sales and services for your client. The entire history of communication with a client is stored in one window:
Any manager or team leader can quickly find the information they need by analyzing organized data on any client interaction without leaving the CRM.
Recordings of all conversations are also added to the client’s card.
Refresh your memory on a client by reading over the last interaction. Search for key moments and phrases to learn about your customer’s behavior, and seamlessly continue a conversation from the moment you left off.
The CallGear VBPX Integration allows you to make calls directly from your CRM interface.
Our goal is to make your communication process as convenient and effective as possible.The call widget is located within the CRM.
You can even make outbound calls to your clients without ever having to leave the platform.
When an incoming call arrives, the client’s card will open in your CRM and you’ll receive a notification of the call and who it’s from.
Before answering the call, your employee can quickly familiarize themslves with the client history, and take the call armed with relevant information.
Don’t see your CRM on the list above?
Our open API allows you to connect the CallGear platform with any third-party IT system.
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